Welcome to the PetsZone website (hereinafter referred to as "we"). Please read the following terms carefully before using our services. By accessing or using this website, you agree to abide by these terms.

1. User Eligibility

• Children must shop under the supervision of an adult when using our website.

2. Account Information & Password Management

• Users must provide accurate personal information when creating an account and are responsible for the security and confidentiality of their account information.

• Users are responsible for managing their account password and ensuring the security of account activity. If unauthorized account activity is detected, users must notify us immediately.

3. Payment Terms

We support the following payment methods, including but not limited to:

• Stripe: A secure credit card payment gateway.

• PayPal: A globally recognized third-party payment platform.

• Airwallex: A third-party platform supporting cross-border payments.

• Credit Card Payments: Secure payments via gateways like Visa, MasterCard, etc.

• Other Payment Methods: We may add or modify payment methods as needed. Please check the available payment options at checkout.

All payments are processed as one-time payments through secure third-party payment gateways, ensuring the safety of your payment information.

4. Shopping Information

We collect and use your shopping information (such as order details, shipping addresses, etc.) to process your orders and provide services. We are committed to protecting your personal information in accordance with our Privacy Policy.

5. Intellectual Property

• Users must comply with relevant intellectual property laws to ensure that the products they purchase or customize do not infringe on third-party intellectual property rights.

• Users are solely responsible for any infringement of intellectual property rights.

6. Cookies Policy

Our Cookies Policy is provided separately. Please refer to our Cookies policy for more details.

7. Disclaimer

For custom products, users must ensure that they do not infringe upon any third-party intellectual property. Any intellectual property disputes will be the responsibility of the user.

8. Governing Law

These terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be submitted to the courts of Hong Kong for resolution.

9. Contact Us

If you have any questions about these terms, please contact us:

• Email: support@petszone.net

• Address: FLAT 2304, 23/F, HO KING COMM CENTRE, 2-16 FA YUEN ST, MONG KOK, HONG KONG