F&Q
How can I track my order?
After you place an order, we'll send you an email with the order details. Once your order status is shipped, click on the details to see the shipping tracking information. You can also click on the link https://www.petszone.net/logistics/check to check the shipping status, but if your order hasn't been shipped, you won't be able to find any information.
What is your return policy?
You can click on the link https://www.petszone.net/return-exchange-policy to view our return policy.
How long will it take for me to get the product?
You can click on the link https://www.petszone.net/shipping-delivery to view our specific logistics delivery policy.
Are there any discounts for bulk purchases?
For large wholesale orders, we will provide wholesale prices, please send an email to contact us. For ordinary orders, if there is an event, please pay attention to the discount code.
How can I contact customer support?
You can reach our customer support team via the contact form on our website or by emailing us directly at support@petszone.net